Shipping FAQ

IMPORTANT: Any international shipping (except for within EEA + Switzerland) may be subject to the custom taxes or import duties. They are not included in the item price or shipping cost. These charges are the customer’s responsibility. They will normally be charged once the parcel reached its destination country and must be paid by the recipient of the parcel.

DO YOU SHIP INTERNATIONALLY?

Yes, we ship all over the world! The shipping rates vary by product type and shipping destination, which will be calculated automatically at checkout. We ship all of our items from our studio in Manchester, UK and the rates are set by the British Post Office.

In case we can't ship your order to the destination country, we will contact you as soon as possible and make a full refund for your purchase.

ESTIMATED DELIVERY TIME

Our standard delivery time is 2-5 business days for domestic delivery, and 5-10 business days for international delivery. If your order doesn’t arrive within 28 days after receiving your confirmation email, please contact us (contact@whitepapergames.com) with your order number and which products have not arrived.